Careers

Sumotech

Careers


If you are looking for employment in the I.T. industry in sales, administration, or technical support.

We are a national I.T./A.V. rental company looking for motivated individuals to join our highly-motivated customer-focused team. Experience in I.T. is preferred, but not essential. We also have a steady need for people willing to do after-hours installations and deliveries on a casual basis.

If you have the attitude we have the position – everything else can be trained but the correct customer focus “attitude” that is the fundamental we are looking for.

Current Openings

1

IT Service Engineer (Field Job)

Job Position: IT Service Engineer (Field Job)

Qualification: Any Graduation / Any Post Graduation (No B.E or B.tech applicable)

Experience: 1-5 Years

Gender: Male

Roles and Responsibilities:-

  1. Service engineers have to repair and service all the machinery and equipment (Especially Desktop Laptop, Printer & Scanner).
  2. They have to plan the servicing work in advance so the output of the factory is not affected by the service work.
  3. Ability to follow procedure and efficiently trouble-shoot hardware and software issues.
  4. Regular on time attendance history and shift flexibility to meet changing customer demands.
  5. Service engineers have to know about all the latest machinery that is available in the market.

Technical Skills :-

  1. Installation of operating systems such as Linux & Windows
  2. Knowledge of LAN technologies, Switches, Cables, Bridges.
  3. Experience of IP addressing, administrating subnets and various routing models.
  4. Troubleshooting, Installing & configuring the Windows7 &8, Windows 2003, 2008 &2012 server.


2

Telemarketing Executive

Company Name : Sumo Technologies Pvt Ltd

Location: Bangalore (Jayanagar 7th Block)

Gender: Preferable female

Notice Period: Up to 15 days

Experience: 1-3 Years

Education: Any Graduation

Good Written and spoken English Communication

Roles and Responsibilities:-

  1. Cold calling prospective clients.
  2. Promoting the image of the company
  3. Understanding the requirements of the clients and suggesting Technology and pricing model of company’s products.
  4. Negotiating with the clients with respect to pricing
  5. Attending technical queries and forwarding the same to the technical teams for resolution
  6. Rapport building with the existing clients
  7. Coordinating with Business teams and Managers to report Client details
  8. Preparing Tele-calling reports by categorizing multiple findings
  9. Answering any technical IT questions that clients may have
  10. Following the sales process from start through to close
  11. Identifying and making contact with new prospective clients
  12. Negotiating commercial and license agreements with clients
  13. Chasing up leads with follow up phone calls
  14. Preparing daily and monthly reports


3

Business Development Executive

Company Name : Sumo Technologies Pvt Ltd

Location: Bangalore (Jayanagar 7th Block)

Gender: Preferable Male

Notice Period: Up to 15 days

Experience: 1-4 Years

Education: Any Graduation

Vehicle: Must have 2 Wheeler with valid DL

Good Written and spoken English Communication

Roles and Responsibilities:-

  1. Visiting prospective clients across Bangalore and upcountry
  2. Marketing and sales of the company’s products
  3. Presenting companies products to the clients and creating a necessity and requirement
  4. Presenting a holistic approach to the clients to avail our services
  5. Indulging in costing and pricing of various products
  6. Derive a sale strategy based upon field visit findings
  7. Research and Development of new market trends and coordinate with the team members to emphasize sales strategies
  8. Emphasizing on constantly improving the “Unique Selling Propositions” of the company’s products
  9. Planning Monthly Marketing and sales activities and adhere the same with minimal deviation
  10. Actively participate and contribute in month end and YTD discussions
  11. Coordinating with the Sales team and managers and provide inputs about critical findings from field
  12. Managing irate customers and escalating the same to immediate managers
  13. Vendor Management
  14. CSAT Management


4

Service Coordinator

Company Name : Sumo Technologies Pvt Ltd

Location: Bangalore (Jayanagar 7th Block)

Gender: Preferable female

Notice Period: Looking for Immediate Joiners (Maximum up to 15 days)

Experience: 1-3 Years

Roles and Responsibilities:-

  1. Collect the customer rental order from marketing team and issue material request to stores
  2. Co-ordination with stores for materials
  3. Recording service calls, replacement calls, delivery schedule in the service call register
  4. Assigning service calls to the service engineers with necessary documents
  5. Collecting information after call closure and recording the same and verify with service call report
  6. Assigning service calls to the service engineers/Collection executive with necessary documents and collect the status of the collection with physical damage report, missing items details etc..
  7. Send quotation to customer for damaged foods/Items and missing same to accounts team for billing & follow-up
  8. Maintain engineer service call report
  9. Collect customer feedback on monthly basis
  10. Randomly check the service kit of the engineers
  11. Send report on pending calls to department head on daily basis
  12. Collect the call report from residential engineers and record the same in service call register and forward that report to department head
  13. Follow-up of short term rental collections of the assets
  14. Follow up of the replacement and demo materials
  15. Interacting with customer for service call issues, report to department head in case of any disputes


Contact Person

Please feel free to submit your C.V. or any enquiries in the strictest of confidence to the hr@sumotech.in

Pavithra Sharma 
HR Manager 
+91 93790 31155
080 2676 9999

Quality and Customer Satisfaction

The Company has a sole mission to offer an unbeatable range of laptops, desktops, printers, to our
customers at affordable prices.

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